Francine Shaw - New Patient Manager

Francine Shaw

New Patient Manager

Meet Fran

Fran is the New Patient Manager with a wealth of experience in Health Care in the NHS. Fran worked as in Medical Sales and as a Nurse for most of her career and also ran her own business.

Passionate about patients and delivering excellent customer service, in supporting patients at the very start of their treatment, she is one of the first people you’ll speak to if you’re starting off on your fertility journey. 

Fran and her Team will support you from your initial application right through to the In-Patient Team, once you are then in treatment - providing a first-class patient experience.

Fran says

“I know how hard it is to start this journey and what it takes to make this decision, so it is my job to guide our patients through the start of the process and for myself and my team to support them on the first part of their journey."