Pre-paid plans FAQs

If my first cycle within my package isn’t successful, when can I move onto my next cycle?

You will undergo a ‘fresh’ cycle of IVF using your embryos for your first cycle. Any remaining good embryos left from this first cycle are frozen and stored by us. If this first cycle is not successful, you will undergo a frozen embryo transfer using the embryos we have stored for you. You can only move onto the next fresh IVF cycle in your package once all frozen embryos have been transferred from your first cycle.

IVF Refund and IVF with Donor Eggs Refund FAQs

Who decides if I am eligible for the IVF Refund or IVF with Donor Eggs Refund Plan?

Access Fertility has set the criteria and they decide if you are eligible for your chosen IVF Refund Plan. We do not make the decision whether you are accepted or not.

What does the medical review involve?

Your consultant at Manchester Fertility will prepare a report for Access Fertility which covers why you are having problems conceiving and your diagnosis. Access Fertility’s medical team will review this report to make decision as to whether you are eligible for your chosen plan.

Who refunds me under the IVF Refund or IVF with Donor Eggs Refund Plan?

Access Fertility pays you back the percentage outlined in your chosen plan, of your total plan price, if you do not have a baby through your treatment with us.

When do I become eligible for a refund?

If you have completed all the three treatment cycles included in your plan, and transferred all frozen embryos but have not had a live birth, your refund comes into effect.

What if I withdraw from the IVF Refund or IVF with Donor Eggs Refund Plan?

You are not obligated to complete all of the cycles in your programme. You can withdraw from the programme after transferring all remaining frozen embryos. If these do not result in a live birth you are entitled to a calculated refund of fees.

Is there a waiting list for donor eggs?

We are able to provide you with a choice of donor profiles to allow you to start treatment as soon as possible; they are all UK based and are donating purely to help someone else to have a baby.

What does my chosen egg donor get told about me?

Your donor isn’t given any information about you, why you need donor eggs or your circumstances. Egg donation is anonymous between donor and recipient. Any children you have using eggs from your donor can apply to the HFEA when they turn 18 for more information about the donor you chose, including details that makes the donor identifiable. All of our egg donors agree to this when they apply to be a donor with us in accordance to the law surrounding egg donation, which was changed in 2005 to give donor-conceived people more rights.

If my treatment is initially unsuccessful, will there be eggs available from my chosen donor for subsequent cycles?

We cannot recommend the same donor for subsequent cycles, however we have a wide choice of egg donors available so you will be able to find the right donor for you.

More questions?

Our Patient Advisors are happy to help on 0161 300 2737.

Request an Access Fertility Brochure