"We originally came for blood tests to send to a clinic in Barcelona, but we liked the 'feel' of your place so much that we asked about egg donation and ended up staying two hours! Your lovely staff were so welcoming that we knew we had to have our treatment here. Alice organised our tests, she was the first person we saw, she was so friendly and welcoming. Next we saw Hayley who is equally lovely, she went out of her way to find out answers to our questions, taking the time to speak to us. Today we have seen your counsellors and discussed how we feel about our journey.Gabrielle was great and made us feel at ease completely, we were never offered counselling in the NHS and it has made such a difference to us....we know that our treatment here may or may not be successful, but we know we feel safe in your hands...and we have your support to cope with whatever the outcome. Thank you..."
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